FAQ's

Everything you need to know

The Domain Sunnyvale Hotel Questions & Answers

General

What kind of laundry service does Domain Sunnyvale offer?

  • Laundry facilities
  • Dry cleaning/laundry service

When is check in/check out time?

The check-in time at The Domain Hotel in Sunnyvale is 3:00 PM, and the check-out time is 12:00 PM. Early check-in or late check-out may be negotiated with the hotel management.

Do you have a hot tub?

Yes, we have a hot tub and pool located on site that is open from 7AM-11PM daily.

Is breakfast included?

Yes, we offer Complimentary Breakfast.

Is there a charge for WiFi?

No - we offer free wi-fi.

Does the hotel have a pool? And is the water warm?

Yes, we do have a pool, and we heat our pool year-round for the enjoyment of our guests.

What types of Equipment are available in the Fitness Center? What are the hours?

  • Equipped with a TRX training zone, row machine, free weights, treadmills, and stair climber there's training equipment for all levels of fitness experience and goals.
  • The fitness studio open from 6am to 11pm daily

Is there refrigerator in the room?

  • Refrigerators are included in all guestrooms. 

What are your room service hours?

Our room services hours are 5pm-11pm daily.

Do you have a business center?

Yes, we do have a 24-hour business center.

Transportation/Directions

Where can I park my car?

  • Self-parking (surcharge)
  • Long-term parking (surcharge)
  • Garage
  • Off-street parking
  • $12 overnight parking and space for accessible vehicles

Does Domain Sunnyvale have shuttle service from San Francisco International Airport to your hotel and back?

Unfortunately, we do not offer shuttle service from San Francisco International Airport. The best mode of transportation to get here is a taxi.

Reservations

What is your cancellation/deposit policy?

The cancellation policy for The Domain Hotel in Sunnyvale allows for fully refundable room rates, which can be canceled up to a few days before check-in, depending on the property's specific terms.

Do you have accessible rooms?

Yes, we have accessible rooms. We offer these features:

  • ADA mobility and hearing accessible room featuring accessible tub with grab bars, lowered fixtures, closed caption television and TTY devices available upon request. 

Is there a late check out available? Is there a charge?

Yes, late check-out is available for a fee (subject to availability).